Contact
Email: support@jadewords.com
Website: jadewords.com
Privacy Policy: Read the Privacy Policy
Terms of Service: Read the Terms of Service
What to include in a support request
- the email address linked to your account, if relevant;
- a short description of the issue;
- what you were trying to do when the issue happened;
- a screenshot if it helps explain the problem.
Account help
Contact us if you cannot sign in, cannot verify your email, need help resetting your password, or have trouble accessing your account.
Subscriptions and purchases
Contact us if you have questions about a purchase, renewal, cancellation, refund, or restoring access to Jade Words Pro.
Privacy and account deletion
If you need help with privacy matters, want to request account deletion, or want to ask about your data, email support@jadewords.com.
Response times
We aim to respond as quickly as possible. Response times may vary depending on request volume and the type of issue.